Contact us

Find out more about how we can help you with everything from making changes to your tenancy to gas safety advice.

How can
we help you

Choose a topic

24 hour urgent repairs / emergency support
0800 012 1311

Do you smell gas? Call Cadent
0800 111 999

Use our website form to contact us

Peaks & Plains Housing Trust

Ropewalks

Newton Street

Macclesfield

SK11 6QJ

The office is open from 10:00 am to 3:00 pm, Monday to Friday

For customer enquiries, you can call us 24/7 365 days a week on:

Call 0800 012 1311

If you call us outside of Monday to Friday 8:30-5pm, your call will be answered by our out of hours team.

You can email us, but only for non-emergency enquiries:

You can also contact our Complaints Team directly by filling out the form:

(Please include your name, date of birth and email when you get in touch. We aim to respond to emails within 5 working days.)

For media enquiries please email:

During office hours (09:00 - 4pm): comms@peaksplains.org

Not for customer queries.