This is a 'Customer Voice' special edition, focused on all the ways you can and do get involved with improving your neighbourhoods. Check your emails or read your PlainSpeaking newsletter here.
We're so sorry that, recently, the quality of our grounds maintenance hasn't been as good as it should be.
We've been celebrating Customer Voice Week 2023, a week where we highlight the differences you can make in your neighbourhoods.
A mystery customer helps check that we are delivering our Customer Service Promises. Here’s the best bit: you can do this role from the comfort of your own home. All you have to do is give us a call.
You know the people closer to you far better than us. So if you think somebody doesn't seem like themselves, tell us.
The Trust is working on a new 'Equality, Diversity and Inclusion' (EDI) strategy, which is all about respecting and celebrating our differences - a core value for the Trust. Now we need opinions from our customers and our communities - that's you!
We want families to be safe and secure in their homes - and we want the culture of our organisation to promote that. That's why the Trust is working towards the DAHA accreditation for its response to domestic abuse.
Prize draw - a chance to win one of two £25 shopping vouchers. Answer both surveys and double your chances of winning.
On Wednesday 19th April Peaks & Plains were presented with this award by the Mayor of Macclesfield, Councillor Fiona Wilson.
Read about a member of the Macclesfield community who took part in a free budgeting course, put together by Macclesfield College. See how it helped them and think about whether you'd like to come along to another course in the future.
